Effective Date: April 10, 2026
Last Updated: July 2, 2026
California Horizon Treatment Center (“California Horizon,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us regarding our addiction and mental health treatment services.
By using this website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, certain tracking technologies will only be used after you provide your consent.
We may collect personal information that you voluntarily provide when you:
Contact us by phone, email, or through our website
Complete a contact, admissions, or insurance verification form
Request information about our programs or services
Depending on your interaction, this information may include:
Name
Email address
Telephone number
Insurance provider and coverage information
Information you choose to include in your message
Please do not submit detailed medical records or other highly sensitive information through general website forms unless specifically requested.
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Pages viewed
Referring website
Date and time of your visit
Website interactions
Some of this information may be collected through cookies and similar technologies, subject to your privacy choices where required by law.
We use cookies and similar technologies to:
Operate and secure our website
Improve website functionality and performance
Understand how visitors use our website
Measure the effectiveness of our advertising
Enhance your browsing experience
These technologies may include cookies, pixels, tags, web beacons, and similar tools provided by our service providers.
Where required under applicable California law, including the California Invasion of Privacy Act (CIPA), non-essential cookies and similar tracking technologies are not activated until you provide your affirmative consent through our cookie consent banner.
You may change or withdraw your consent at any time through the Cookie Settings available on our website. Withdrawal of consent will apply to future data collection and will not affect processing that occurred before consent was withdrawn.
Essential technologies required to operate, secure, and maintain the functionality of the website may continue to operate where permitted by law.
Information entered into our website forms is transmitted only when you voluntarily submit the form.
We do not intentionally use technologies that monitor or record information entered into website forms before submission.
Telephone calls with California Horizon may be monitored or recorded for quality assurance, training, compliance, and operational purposes.
Where recording requires consent under applicable law, callers will receive notice before recording begins. Continuing the call after receiving such notice constitutes consent where permitted by law.
We may use call attribution technologies to better understand how visitors find our services.
Where these technologies rely on cookies or similar tracking technologies, they are subject to your privacy choices and, where required by law, will not operate until appropriate consent has been obtained.
Using this website, submitting an inquiry, or contacting California Horizon does not establish a provider-patient relationship.
If you become a patient or client of California Horizon, any Protected Health Information (PHI) maintained as part of your care will be handled in accordance with:
The Health Insurance Portability and Accountability Act (HIPAA)
42 CFR Part 2 governing Substance Use Disorder treatment records
Applicable California healthcare privacy laws
Patients admitted for treatment will receive a separate Notice of Privacy Practices describing how their Protected Health Information is collected, used, and disclosed.
We may use personal information to:
Respond to inquiries
Verify insurance benefits
Coordinate admissions
Provide requested services
Improve our website and user experience
Maintain website security
Analyze website performance
Comply with legal and regulatory obligations
Protect the safety, rights, and security of our patients, visitors, staff, and organization
We do not sell your personal information.
We may share personal information only as necessary with:
Authorized employees
Affiliated treatment facilities within our organization when appropriate to assist with your inquiry or care
Service providers performing services on our behalf
Technology providers supporting our website and communications
Insurance verification providers
Government agencies or law enforcement when required by law
We require our service providers to process personal information only as necessary to provide services to California Horizon and in accordance with applicable legal obligations.
If you are entitled to rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable legal exceptions
Opt out of the sharing of personal information for cross-context behavioral advertising where applicable
Limit the use of Sensitive Personal Information where applicable
Exercise your privacy rights without unlawful discrimination
To submit a privacy request, please contact us using the information provided below.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and satisfy applicable healthcare record retention requirements.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through this website.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:
California Horizon Treatment Center
14712 Davis Street
Westminster, CA 92683
Phone: (866) 983-7975
Email: info@californiahorizon.com
