Get the care you need with your Cigna plan
Introduction To Cigna Health Insurance
Cigna Health is one of the largest health insurance providers in the United States, offering comprehensive coverage for medical, behavioral health, and substance use disorder treatment. Through its behavioral health division, Cigna supports access to evidence-based care that aligns with recognized clinical guidelines, including those established by the American Society of Addiction Medicine (ASAM). Many Cigna plans are designed to cover a full continuum of care based on medical necessity and ASAM criteria, from medical detox and residential inpatient treatment to partial hospitalization (PHP) and intensive outpatient programs (IOP). These guidelines help ensure that individuals receive the appropriate level of care for their condition and stage of recovery.
At California Horizon, we work closely with Cigna and understand their clinical and authorization processes. Our team coordinates directly with Cigna to verify benefits, determine appropriate levels of care based on ASAM criteria, and streamline admissions whenever possible, reducing delays and helping you access treatment with clarity.
Financial Peace Of Mind. Real Help.
What Does Cigna Cover at California Horizon?
Cigna PPO and employer-sponsored plans typically provide a broad spectrum of coverage for addiction recovery. Depending on your specific policy, your benefits at California Horizon may include:
Medically Supervised Detox
Cigna typically covers 100% of the clinical and medical costs for detox. This ensures you can withdraw safely under 24/7 supervision without worrying about the bill for your medical care.
Residential Inpatient Treatment
Most Cigna plans pay for a significant portion of residential stays. This includes your individual therapy, group sessions, and 24-hour clinical support in our boutique environment.
Dual Diagnosis & Mental Health
If you are struggling with depression, anxiety, or PTSD alongside addiction, Cigna’s behavioral health benefits often cover the specialized therapy needed to treat both conditions simultaneously.
Aftercare & Ongoing Support
Cigna often provides coverage for discharge planning and outpatient referrals. We work with them to ensure you have a solid plan for continued therapy and support groups once you complete our residential program.
Note: Your coverage depends on your specific policy’s deductible and out-of-pocket maximum. You can check these details directly via the myCigna portal or by calling Cigna’s behavioral health line.
Alternatively, you can call us directly at (866) 983-7975 for a free verification of benefits. We’ll contact Cigna for you and provide a full, transparent breakdown of your costs, usually in under 60 minutes.
Wondering If Your Plan Cover Treatment?
3 Steps to Verify Your Cigna Benefits
We make the financial side of recovery as stress-free as possible. Our team handles the heavy lifting so you can focus on your health. The process is simple:
Step 1: Submit Your Info
Provide your Cigna Member ID and Date of Birth via our secure form or call us directly at (866) 983-7975. Your information is 100% confidential and HIPAA-protected.
Step 2: We Contact Cigna
Our admissions specialists call Cigna for you to confirm your specific plan’s deductible, co-insurance, and out-of-pocket maximum for residential care.
Step 3: Clear Financial Breakdown
Within 60 minutes, we call you back with a transparent explanation of exactly what Cigna covers and any remaining costs. No hidden fees, no surprises.
Frequently Asked Questions
Will my employer know I’m using these benefits?
No. Your privacy is protected by HIPAA. The verification process and your treatment are 100% confidential and are not reported to your employer.
What are my out-of-pocket costs?
This depends on your plan’s deductible and co-insurance. We provide a transparent, line-by-line breakdown of costs before you ever begin treatment.
Does Cigna cover both detox and residential care?
Usually, yes. Cigna typically covers medically supervised detox as a medical necessity, along with residential therapy for addiction and mental health.
How long does the verification take?
Once you provide your Member ID, our team can usually give you a full breakdown of your Cigna benefits in under 60 minutes.
Do I need a referral from my doctor to use Cigna?
Most Cigna PPO plans do not require a primary care referral for our facility. You can typically access our detox and residential services directly by verifying your benefits with our admissions team.
